Format your Passport so the drive is compatible with the backup tools available in Mac OS X and so it can perform the common task of transferring files between the external hard drive and your Mac's internal hard drive. OS X includes all the tools to format the drive and store files on the Passport external hard disk.
• This answer explains how to format a drive in the exFAT or FAT32 file system. This allows the drive to be used on both Windows and macOS. • This answer explains how to format a WD drive for use on Windows and macOS. • This answer explains how to erase a WD drive in Windows OS and macOS. • This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer.
• This answer explains how to install WD Apps software in Windows (10, 8, 7, or Vista) and macOS (10.8.x Mountain Lion through 10.12.x Sierra). • WD Discovery Online User Guide. • This answer explain starting macOS Time Machine backups to My Passport and External USB Drives.
• Direct Attached Storage Online User Guide and Solutions • This article explains how to safely eject a USB device from a computer. This answer explains how to format a drive in the exFAT or FAT32 file system. This allows the drive to be used on both Windows and macOS. This answer explains how to format a WD drive for use on Windows and macOS. This answer explains how to erase a WD drive in Windows OS and macOS. This answer explains why My Cloud mobile app is unable to access the 'TimeMachineBackup' or 'SmartWare' shares on a My Cloud device. This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. This article explains how to backup and restore using the File History feature of Windows 10. WD Community It's taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don't think this should be a problem. I'm sorry, but those 16 inches are more than enough to damage a drive. The drive is probably physically damaged. It doesn't take much of a bump to damage them.
Professional data recovery is likely the only solution. Joe Dropping included, you have several kinds of issues that arise that can cause a drive not to read. The drive itself is broken, which means you can only possibly retrieve your data through data reco. Well, yeah.
Dropping the drive on the floor even from 12-16 inches will break it. Sorry, but if you need the data, you're looking at data recovery, and that's if they can help you.
I have been using a 'My Passport for Mac' external HD as the destination disk for Time Machine backups. Then I noticed that the computer was no longer seeing that HD. Since rebooting did not help, I purchased a new My Passport for Mac HD. When I installed it, the computer immediately 'saw it.'
I just left it be and eventually Time Machine started a new backup. Chinese vpn for mac. The last time I looked it was about 10% finished making the new BU. Next time I noticed, I had a message saying that the device had not been properly ejected. Finder no longer showed this disc.
I did a complete shutdown and restarted the computer. Computer still does not see this disc. I use two other external HDs and occasionally get the same 'failure to eject' message, but a reboot has always corrected the situation.
Any suggestions? I have an older Mac Mini, but my OS is 10.10.4. Click to expand. 'My Passport' has only a USB connection.
I did a SMC reset. This seems to have corrected the problem - at least for the last 5 minutes. I'll feel better if it is still functioning after 48 hours. Consequently, if this is acceptable procedure, I'lll leave this thread open and report back in a couple of days.
Thank you so very much for your help. Over the years, I have had a few occasions to turn to the Forum for help. To the best of my recollection you, Mr Cooper, have always responded and your advice has always been sound. Again thank you for your kind and generous help. Glad you were able to resolve your issue. And yes, Cory is a valuable resource, that's for certain! I'm wondering if this thread is another indication that WD drives are, at times, problematic, where as drives from a number of other manufacturers (Seagate, LaCie, etc.) are easier to work with.
Myself, I have relied almost exclusively on Seagate drives, having used a number of them for various purposes, and with various interfaces (SCSI, USB, and Firewire). Except for typical wearing out (usually 5 to 7 years of use), they have been extremely reliable. I also wonder if for the WD drives, even though they come formatted for use right away, that it might be beneficial to use Disk Utility to Erase, Format, and Partition the drive right away. Cory, maybe you could enlighten us on that. Thank you both for your comments and advice. I can understand that people such as yourselves might prefer to do your own setups. However, being that the computer is only a means to an end for me and being unversed in their care and keeping, I prefer to get things that are 'plug & play.'