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Outlook for Office 365 Outlook 2019 Outlook 2016 Outlook 2013 Did you get an Outlook not responding error? Is Outlook stuck on a screen that simply says 'Processing'? Or does Outlook hang, freeze, or stop working when you're opening a file or sending an email message? There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming. Start Outlook in safe mode to fix 'Processing' screen If Outlook stops responding at a screen that says 'Processing,' you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem. • Close Outlook.
• Launch Outlook in safe mode by choosing one of the following options. • In Windows 10, choose Start, type Outlook.exe /safe, and press Enter. • In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter. • In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK. • Close Outlook, and then open it normally. If Outlook isn't stuck at a screen that says 'Processing,' or this didn't resolve your issue, continue to the steps below.
Step 1: Is there a dialog box open? Some things you do in Outlook ask for confirmation. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else. Check for open dialog boxes. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. If you can't find a dialog box open, move on to the next step.
Step 2: Make sure Outlook isn't working on a large or long process If you try to delete or move a large number of messages at once, Outlook can appear to hang, but really, it's working behind the scenes. Check the status bar at the bottom of the screen. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. If Outlook isn't working on a large or long process, move on to the next step. Need to create a boot usb for new computer only have mac. Step 3: Install the latest Windows and Office updates Outlook works best when it's up to date.
We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly. • To install the latest Windows and Office updates, see.