Like many Outlook 2013 users, I am having problems with IMAP accounts in Outlook 2013. This case is about my Gmail account. I was able to set it up so that mails are being received in and sent from Outlook, but the Gmail folder 'All Mail' was not shown in outlook, even though I had enabled all Gmail folders for IMAP and also subscribed to them. One post I found (in German) suggested limiting Outlook's hierarchy display to subscribed folders, but that didn't help in my case.

Several posts on MS and other websites suggest setting the root folder path in Outlook. This brought some improvement, as I can now see the Gmail 'All Mails' folder and no longer need to expand [Gmail] to see the folders previously hidden under it. However, some Gmail folders now appear twice in Outlook: • All Mail • Chats • Important Furthermore, the synchronization does not work as I would expect: Most Gmail folders are simply filtered views of 'All Mail'. In particular, incoming mail marked 'Important' appears both in the inbox and in the 'Important' folder.

Dec 2, 2016 - You can set up your Gmail account to allow you to synchronize. And then how to add your Gmail account to Outlook 2010, 2013, or 2016. When configuring your Gmail account in Outlook (or other mail clients such as Thunderbird and Mail apps on (older) smartphones), you might run into continues password prompts or sync errors. This is because Google has turned off Basic Authentication by default for all new accounts and accounts which haven’t synced within the last 30 days and only lets you authenticate via the OAuth 2.0 standard.

I would expect that a message deleted in Outlook from one of these folders would also be removed from the other, but this isn't happening in my installation. Some posts on both MS and other websites suggest that IMAP synchronization can be improved by renaming folders on the provider side using the web interface.

However, I don't want to do this for fear of the possible impact on other IMAP clients (e.g. My smartphone) which also access the Gmail account. Surely there are enough Outlook 2013 users with Gmail accounts to justify publishing a detailed article on how best to configure it, but I haven't yet found one What is the 'Best Practice' for configuring a Gmail account in Outlook 2013? Thanks in advance for responding! Hi, Have you tried John's suggestion? Just create a new mail profile for test, it will not affect your existing profile. If Gmail works file in the new mail profile, we can refer to the article below and follow the steps listed in it to get All Mail folder show in Outlook 2013.

Open the IMAP Folders Window In the left pane in Outlook 2013, locate and click the GMail folder then right-click the GMail folder, and click IMAP Folders. Query for All to find All Mail folder Type All in the 'Display folders whose names contain:' field and click Query. This should display [GMail]/All Mail in the All list area.

Subscribe to All Mail Click the [GMail]/All Mail listing and click Subscribe. Turn on Show Only Subscribed Folders Check the option 'When displaying hierarchy in Outlook, show only subscribed folders.' Finally click 'Apply' and 'OK'. Hope this helps. Best Regards, Steve Fan Forum Support Come back and mark the replies as answers if they help and unmark them if they provide no help. If you have any feedback on our support, please click.

Hi, First, I’d recommend you check this issue using Gmail Web-mail. Please login your Gmail and check if you can reproduce this issue there. I've tested this in my environment, when I deleted an email in Important folder, it was also deleted from Inbox.

Then, I tried setting the root folder path in Outlook, after finishing that, I got the same issue with you. So, I guess this issue was cused by setting the root folder path. If you don’t want the Important folder, as a work around, we can set it not Show in IMAP.

To do this, please follow the steps below: 1. Exit Outlook. Login to Gmail web-mail and go to Settings. Click on Labels tab, under System Labels group, uncheck the option Show in IMAP for the Important folder. Save the settings on Gmail. Open Outlook and check if it helps.

If you don’t want to hide it, please try to create a new mail profile and set up the Gmail in the new mail profile to check the result. Please refer to the following article to create new mail profile: Hope this helps. Regards, Steve Fan Forum Support Come back and mark the replies as answers if they help and unmark them if they provide no help. If you have any feedback on our support, please click. Dear Steve, Thanks for your response. Unfortunately, after following your instructions above, I see no change in Outlook. Specifically, I removed the 'Show in IMAP' checkmark from both the 'Chats' and the 'Important' folders on the Gmail website, but still see 2 copies of each under my Gmail account in Outlook. Type app for mac pro.

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