I have a WD My Passport external hard drive. It had been working fine then the past couple of days it shuts down my MAC OSX 10.9.5 every time I connect it to the computer via USB. I tried connecting it to my MAC desktop and it shuts that computer down as well. Each computer gives the grey screen with the error code that the computer has been shut down due to a problem. The computer will restart and get to a certain point and shut down again. This continually happens.
Is there a solution to this problem? I had the same problem with two OWC drives (one FW, one USB) - 100% reproduceable. After much time spent with Apple support and OWC, it was determined that Apple had made some changes in Mavericks/Yosemite which made some chipsets used in enclosures simply not talk to the Mac and cause it not to wake up. My problem was solved by OWC providing me with two new external hard drives with different chipsets. That was the only solution.
So, you may want to contact WD and ask them about the chipsets they use with their external drives and whether or not they're aware of the OS changes which will play havoc with some mfr's chipsets. Apple Footer • This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums.
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Find great deals on eBay for my passport mac. Shop with confidence. Skip to main content. EBay: Shop by category. Shop by category. Enter your search keyword. Wd My Passport for Mac WDBP6A0040BBK-WESE 4Tb External Portable Usb 3.0 Bla. Click & Collect. WD 1TB My Passport for Mac Portable External Hard Drive WDBJBS0010BSL-EESN.
Table of Contents • • • • • • • • • • • • • • • • • • • WD My Passport Which One? There two products under the WD My Passport title.
One is WD My Passport and is designed to be plugged into and work straight away with a Windows PC. The other is called WD My Passport for Mac and is designed to be plugged into a Mac and work straight away. Regardless of which one you have you can use both on a Mac. So why pay the extra dollars for the one sold and branded for Mac when they both will work? Getting started Go ahead unbox.
Inside you’ll find your WD My Passport external drive, USB cable and quick start guide. If you haven’t purchased the WD My Passport drive yet and are thinking about your options, make sure you purchase a drive that is large enough for your needs. I won’t go into the ins and outs of that here. Take a look at Still thinking about which to choose? Take a look a Or take Connecting up the WD Passport Drive on Mac Turn on and log into your Mac then you’ll be ready to connect up the My Passport drive.
Understand what connections you have on your Mac The WD My Passport hard drive is powered from your Macs. One end of the cable is USB 3.0 (and USB 2.0) compatible and that is the end you connect to your Mac. And assuming your Mac has a USB 3.0 or 2.0 port you can plug straight in.
Macbook 3.0 USB Ports The other end of the WD cable has a Micro USB B port and plugs into the My Passport drive. Should your Mac be of the latest variety then it will have USB 3.1 ports also referred to as USB C or Thunderbolt They are physically different as you can see but backwards compatible with the right USB cable. You will need to get yourself an adaptor cable that will plug into your Thunderbolt port at one end and the Micro USB B port at the other. Don’t panic, they are available on Amazon and my favorite ones are; 1. The My Passport drive won’t run as fast as a Thunderbolt drive – but then you pay a lot more for those drives. The My Passport drive will run just fine on the Thunderbolt port of your newer Mac at the USB 3.0 speed specifications.