Outlook for Mac 2011 (14.3.9) on Mac OS X Mountain Lion (10.8.5) and Snow Leopard (10.6.8) has stopped communicating with our company Exchange server.

Stellar Repair for OLM is useful software to repair corrupt Outlook Mac 2011 or 2016 backup file, retrieve the inaccessible mailbox items such as Emails Calendars, Address Book, Tasks, Journals, etc. As well as saves your repaired file at the desired location. • Repairs damaged Outlook for Mac archive OLM file • Retrieves and saves inaccessible data items as RGE file • Searches and locates OLM file from anywhere in the system • Option to save specific folders present in the OLM file • Saves in EMLX, EML, MBOX, and HTML file format ( Only in Tech version) • Compatible with Mac OS X 10.7 and above versions (Including macOS Sierra 10.12) • Supports Outlook for Mac 2016 / 2011. Follow the below steps to export OLM file: • Open your MS Outlook for Mac 2011 application. From the menu bar, click File > Export.

• Under Export, select the option, 'Outlook for Mac Data File (.olm)' > 'Items of the following types'. • This will show five check boxes – Mail, Contacts, Calendar, Tasks, and Notes. Select all or any particular check box, depending upon your requirement. Click 'Continue' button. • The 'Delete After Exporting?' Dialog box will be displayed with two options – 'No, Do not delete items' and ' Yes, Delete items after they are exported'. Select any option, depending upon your requirement.

Click 'Continue'. • The 'Save Data File' dialog box will be displayed.

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Give a name to the OLM file and specify the destination. Click the 'Save' button. • On completion of the process, 'Export Complete' dialog box will be displayed. Click 'Done'. The OLM file is now successfully exported and ready for any OLM recovery operation.

Start your MS Outlook for Mac 2011 application and from File menu, click 'Import'. Under 'Import', click 'Begin Import' and choose the option, 'Entourage information from an archive or earlier version'. To continue, click 'Next'. Under the option, 'what would you like to import', choose '.rge file' and click the 'Next' button. Browse to its location and select the 'Main Identity.rge' file. Click 'Import'. Outlook will begin the importing process.

On completion of the process, click 'Done'. Finally, the left pane of your MS Outlook application will show the folder; 'Main Identity.rge' and you can see all the recovered mail objects under that.

Last updated: Sep 15, 2017 ISSUE The Zoom setting can be found in a new email message window by selecting the Options tab and clicking the Zoom button on the Ribbon. If the zoom setting is altered on a new message, the altered setting remains until changed back. Zoom does not change the actual font size, it simply zooms in or out on the composing window text, (impacts the composing mode window of all new messages/replies).

Zoom does not affect the reading pane or received messages - those will show the actual font size. Once the setting is applied in the Outlook profile, it will retain for all future messages until it is changed in the message Options menu. This can cause a perceived smaller font if the zoom is set to less than 100%. For example, if the zoom is set at 75%, the font of newly composed (or reply/forward) appears to be smaller, compared to the reading pane or an open received message (not in composing mode). STATUS This behavior is by design. Please check your zoom settings if you run into this issue and adjust as appropriate. Last updated: August, 2017 ISSUE Cannot Import Apple Contacts into Outlook 2016 for mac.

STATUS: Workaround • Drag the contacts out of your Mac address book and drop onto your desktop. This creates a single.vcf file on your desktop. • Right-click on the file and choose Open With > Microsoft Outlook.

• A new contact window opens in Outlook which is the first address in your.vcf file. • Click Save in the contact window. Outlook will save it, and then begins populating the rest of your contacts. You can also drag the.vcf file directly to an Outlook contact folder. The contacts will be saved in Outlook automatically. Known issues, changed functionality, and blocked or discontinued features • • Automated troubleshooting tools Use the following tools to resolve various Outlook for Mac issues.