Hey folks, When I use the Track Changes feature in Word 2013 (running on Windows 8.1), and I create a new Comment, my name temporarily appears as the Author, but when I close and re-open the document, it switches the Author name to 'Author' instead of my name. Also, my picture disappears in favor of a generic icon. What is going on here? FYI, I'm logged into Windows 8.1 using my Microsoft Account. I'm not sure if that matters.

In Microsft Word 2010: Click the File tab and click Info, then click the Check for Issues button and click Inspect Document. Click to clear the Document Properties and Personal Information check box. Sep 17, 2018 - Learn how to remove sensitive personal information and contextual metadata from Microsoft Word documents to protect your privacy.

It seems to be pulling my name and account picture correctly, until I close and re-open the document. See the following screenshot: I changed some formatting, closed and re-opened the document, then inserted a new comment. My name shows up correctly when I make a new change, but disappears after closing the document. Cheers, Trevor Sullivan If this post was helpful, please click the little 'Vote as Helpful' button:) Trevor Sullivan. Can you tell me why the 'Remove personal information.' Option is greyed out and how it could be made active?

I tried using the document inspector but to no avail. How do I ungrey it?

Do the following to start the Document Inspector in Word 2013: Click File Info Check for Issues Inspect Document. In the list of content, make sure that 'Document Properties and Personal Information' is checked and then click the Inspect button. Click Remove All (next to the 'Document Properties.' Save, close and reopen the document.

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From then on, your user name will be replaced with 'Author' each time you reopen the document. Stefan Blom, Microsoft Word MVP. Our office has been struggling with a related problem that maybe you can solve. Basically, the same person is repeatedly given a different reviewer name as they work in a document (presumably every time the document is autosaved). For example, if I work for an hour adding edits or comments on a document by the time I'm ready to share it it will look like five different people made changes.


The Inspect Document fix works great to remove all the extra reviewer names, but it changes them all to 'Author'. Do you know how to then either a) change 'Author' to the reviewer's actual name or b) stop Office from assigning multiple names to the same reviewer. Also, we've tried checking 'Always use these values regardless of sign in' under General to no avail. Thanks - your fix is the closest we've come to a solution and it's greatly appreciated.

You can change the author names for comments using a simple VBA sub such as the following: Sub ChangeCommentUserNamesInWordDoc() 'Macro created by Stefan Blom, Word MVP Dim c As Comment For Each c In ActiveDocument.Comments c.Author = 'Donald Donaldson' 'specify the name here Next c 'NOTE: The Author property is hidden in the Word 2013 'object model, which means that it won't be supported 'in the future. End Sub Changing the user names for revisions is a bit more complex. If your files are in the *.docx format, you can edit the reviewer names by modifying the document.xml file. (To access document.xml you have to change the filename extension from DOCX to ZIP so that you can open it.) Stefan Blom, Microsoft Word MVP.