Add Your Yahoo Account to Outlook 2011 Mac Using IMAP. To set up your Outlook 2011 client to work with Yahoo: Open Microsoft Office Outlook 2011. Double-click the Office 2011 folder then double-click the Outlook icon. Or double-click the Microsoft Outlook icon for the 2016 version. Click Tools and then Accounts and click Add Account in 2016 after you decided if you want to login to your OneDrive account.

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Sign in to your Sky Yahoo email account via sky.com On a desktop: • On select Sign in from the top right corner. Log in with your Sky iD. • Select your name/username in the top right corner and select Yahoo Mail. On a mobile device: • On tap the Hamburger menu ( ) in the top left corner. • Select Sky Yahoo email and sign in with your Sky iD. Set up Sky Yahoo Mail on your device Follow the instructions below to set up emails on your mobile, tablet or computer. If you access your emails on your device using an email app, such as Outlook or Apple Mail, we recommend you update to the latest version of the app.

This helps to ensure your account is protected by modern security standards, as some older versions may be less secure. Changing your password: If you change your Sky iD password, you’ll need to remember to update your email app with your new password, using the instructions below. Please note: You don’t need to update it if you used a unique app password to set up emails on your device.

Having problems? If you’ve already set up Sky Yahoo Mail on your device and your emails have stopped working, check the setup instructions for your email app below. Please note: You can no longer create a new email account via Sky as we no longer offer this service. Mobile or tablet.

Depending on what operating system you’re using you’ll need to follow a different set of instructions. To find out what operating system you’re using: • Open the Settings menu on your device. • Select General. • Select About. You'll see your version number listed alongside Version. If you need to update to the latest version select Software Update from the General menu and follow the instructions. You’ll need to be connected to the internet to download your software update.

Set up your emails If you’re using Mail on iOS 9.0 or later: • Tap Settings then swipe up and tap Mail or Mail, Contacts and Calendars. • Under ‘Accounts’ tap Add Account, select Yahoo and fill in your details: Sign in/Email: Your full Sky email address Password: Your Sky iD password (the password you use to access your Sky email account) If you’re using Mail on iOS 8.x or below: To help protect your email account, instead of your usual Sky iD password you’ll need to generate a unique 16-digit app password to use on your iPhone or iPad Mail app. Once you’ve got it, follow the instructions below to finish setting up emails on your device.

• Tap Settings then swipe up and tap Mail or Mail, Contacts, Calendars. • Under ‘Accounts’ tap Add Account and fill in your details: Name: Your name Email: Your full Sky email address Password: Your unique 16-digit app password Description: Your iPhone/iPad may automatically display “ Sky” here; it’s optional to change this • On the next screen make sure the Mail tab is highlighted or selected and then tap Save in the top right corner. Your Sky Yahoo Mail account will now be set up on your device. You may need to wait a few minutes for any emails you already have to pull through to the app. Updating your password Please remember, if you change your Sky iD password, you don't need to update it in the Mail app if you set up your emails using an app password. Your emails will continue to work on your device using the app password instead. Check or change your account settings: • On your device, go to Settings and choose Mail or Mail, Contacts and Calendars.

• Tap Accounts and then select your @sky.com email account. • Tap on the name of your email address and check your settings: For Incoming mail server: Host Name: imap.tools.sky.com Username: Your full Sky Email address, including '@sky.com' Password: Your unique 16-digit app password Select Advanced at the bottom of the page. Use SSL should be on/highlighted Server Port: 993 For Outgoing mail server (SMTP): Tap SMTP and in 'Primary Server' select On.

Host Name: smtp.tools.sky.com Username: Your full Sky Email address, including '@sky.com' Password: Your unique 16-digit app password **Use SSL should be on/highlighted Server Port: 465**. Depending on what operating system you’re using you’ll need to follow a different set of instructions.

To find out what operating system you’re using: • Open the Settings menu (usually represented with a cog symbol) on your device. • Select About device. You'll see the operating system version number listed under the Android version header. Set up your emails Please note: There are many different email client apps for Android devices and unfortunately we can't provide help steps for each one as there are so many variations in the market.The following instructions are tailored to the Gmail App only, as it's available on all Android devices. Don't worry, if you use a different email app on your device, the information below is still the same but what you see and the options/navigation might be different. If you’re using Gmail on Android version 5.0 (Lollipop) or later: • On your device, tap the Gmail app.

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